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      SURAL CUSTOM SERVICES
      PERFORMANCE ADVANCED WEAR
      SURAL DNA of a high-end technical product with unique designs, perfect for practicing your passion, which is ours. 

      Discover our customizable products. If you need a kit for your club, team, event or challenge from your initial idea, our design team will reflect your needs.

      Send us your sketch or see to do it with our 3D configurator. Express your passion and your colors in a way that speaks of who you are and shows it at its best.

      ​More than 10 years of experience with hundreds of teams, clubs and events trusted us to get a very technical product with their own design.

      With you we improve day by day.. 


      CREA TU EQUIPACIÓN PERSONALIZADA EN 3D

                          Do you need ideas?

                          With some clues, photographs, colors that you like, etc ... We will put all our experience to get to get to capture your ideas. There is also a 3D configurator with hundreds of designs and thousands of options where you will surely find what you are looking for, in any case we will assist and help you to get the best result and your 100% conformity that is what you are really looking for.

                          How does it work?

                          1 ·  Ideas

                          We help you choose the most suitable garments, collect your previous inspiration and design a base garment.

                          2 ·  Design

                          After fine-tuning the graphic proposal, we began to adapt the design to the rest of the garments that make up your order.

                          3 ·  Changes

                          When all adaptations are approved, we launch the internal color management process.

                          4 · Production

                          Finally, production begins, which will be controlled and reviewed at different key points in the process.

                          Preguntas frecuentes (FAQS)

                          Can you help us with the design and possible inspiration?
                          INFORMACIÓN DE DISEÑO
                          En nuestro configurador 3D podrás hacer diseños sin límite y sin mínimos, desde 1 prenda!
                          Todos los logotipos de los patrocinadores deben ser proporcionados por el cliente.
                          Para obtener los mejores resultados, proporcione fuentes de archivos EPS vectoriales convertidas en contornos y colores Pantone.
                          Se aceptarán archivos JPG de alta resolución (300 ppp), TIFF y PDF.

                          Nuestro departamento de diseño si lo necesitas, trabajará tu idea con entusiasmo y de forma proactiva para darte el mejor punto de vista sobre tu equipación y desde cualquier punto del proceso, ya sea desde un simple boceto a mano, hasta un diseño terminado, como a través de nuestro configurador 3D.  y nos pondremos en contacto para indicarte los pasos a seguir. Podréis participar aportando ideas y solicitando modificaciones hasta obtener el resultado deseado. El coste del diseño personalizado por parte de SURAL es gratuito. ( incluye 3 versiones o cambios por parte del cliente). En el configurador 3D los cambios són ilimitados sin coste añadido.


                          What is the minimum order?
                          Si el diseño lo realizas mediante NUESTRO CONFIGURADOR 3D, NO hay mínimos!
                          Si por el contrario necesitas que desde Sural Plasmemos tus ideas en un diseño final. Podemos iniciar cualquier proyecto de personalización que incluya al menos 7 unidades por modelo.
                          Para ello puedes combinar cualquier talla del mismo  modelo. (*consulta con tu gestor las tarifas y condiciones particulares vigentes desde 1 octubre 2021). Para ello puedes combinar
                          versiones de hombre o mujer, y cualquier talla o badana. Dinos qué necesitas y estudiaremos tu caso de forma particular para darte la mejor solución. 

                          Samples and size?

                          In any project or interest in customizing products, you can receive samples of clothing, in this way you can touch and see the product "in situ", to be able to assess the quality of the garment, apart from the data indicated in the catalog and the rates. On the other hand, we can also send you a letter with the 1500 most demanded colors, in this way it will be easier for you to have references and see the final result of all of them. We also have a size configurator, where you can indicate your measurements and taking into account the FIT of each model, it will show you the best sizing option. If you put the correct measurements, the recommended size will be the correct one with total security, otherwise, we will take care of repeating the garment for free.

                          (* As long as we verify that the data provided by the client is real and has not made a mistake in this regard).



                          What is the estimated delivery time for my order?

                          The delivery time of a custom order depends on the volume of the order and the season. In any case, the approximate term is 50 days from order confirmation. At the time of confirmation (order and design) we will communicate a more exact delivery date. It will depend on the quantity per model and the number of models that are made in the order. We will notify you by email as soon as your order is ready for dispatch.

                          Can I replace my order?

                          The minimum order for replacements is 4 units per model to KEEP the agreed price of the original order. In case of needing less units, the current available rates per number of units will be applied.

                          The delivery time is the same as for a normal order (50 days), as we will have to produce your replenishment in the same way as the initial order. Shorter deliveries will be made whenever possible.

                          Can I manage returns?

                          Custom orders are made expressly for each club and we do not have stock. They are manufactured after a rigorous design and pattern process and always after the confirmation of the team manager. No exchanges or returns are possible, except for manufacturing defects. In this case, after the expert opinion of our Quality Department, we will repair the failure or manufacture another garment at no cost to you, if the error is on our part. In the event that the error is on the part of the client, it can be replaced / repeated as long as he takes charge of the cost of the same. We recommend that you carefully review the order and design that we will send you before confirming, to avoid this type of incident.

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